In Bangkok we send your racket as soon as we confirm your order, so it usually arrives the same day, free of charge. Elsewhere in Thailand allow 2-4 working days. For Singapore, Malaysia and Vietnam, we'll quote shipping cost and timing on WhatsApp before you pay.
Are the rackets authentic?
Yes. We are the exclusive distributor of Volt Padel in Thailand and Southeast Asia, supplied directly by the brand. Every racket is new, original and comes with its premium cover and protector.
Yes, within 7 days of delivery, as long as the racket is unopened and hasn't been played with. Once a racket has been used it can't be sold again, so we can't take it back.
What if my racket has a defect?
Every racket is new and original. Please check yours when it arrives and tell us within 7 days if anything is wrong. If a racket has a manufacturing defect, message us on WhatsApp with photos and we'll repair, replace or refund it, as Thai law requires. Wear and damage from impacts (wall, floor or another racket) are not manufacturing defects.
I'm a coach. Can I work with Volt?
We're launching a coach program soon. Coaches will get a personal referral code and earn commission on sales made through it. Register your interest and we'll be in touch.